Following previous assignment (see Interim Director of Customer Services) retained by the organisation to review options, propose plans and implement two important change programmes: -
Re-organised and integrated an underperforming part of the company into three other business lines in 3 mths. This involved leaving completely their existing facility, fitting out from scratch a secure new office 15 miles away and moving over 80 people with minimum disruption to highly confidential and key customer programmes. 40 roles were made redundant. This has not only saved £2m p.a., with a payback period of less than two years, but also acted as a major catalyst for cultural change.
Led a team to carry out feasibility study and then transfer a non-core specialist business to another division as part of a world wide strategic rationalisation. The business & 15 people (under TUPE) were transferred as planned.
One page summary on Colin Whitehead's experience
Director of Customer Services
Interim Business Unit Director
